Lead Windows & Doors

Terms of Use

Effective September 9, 2026

These terms are an agreement between you and Lead Windows & Doors ("we", "us"). They cover this dealer portal and inventory system (the "portal") - the website where our trade customers build estimates, place pickup orders, and follow them. By signing in or using an account here, you agree to these terms.

The portal is a tool for businesses. Accounts are issued to dealers and trade customers, and everything here is business-to-business - this is not a consumer shopping site. If you use the portal for a company, you confirm you may act for it, and "you" means both you and the company.

1. Your account

• We create accounts - there is no self-signup. Keep your password private, don't share a sign-in, and tell us right away at sales@leadwindoor.com if you think someone else has used it. Until you tell us, what happens under your sign-in is your responsibility.
• You can change your password in the portal. We may suspend an account to protect you, other dealers, or the service, and we will tell you when we do.

2. Prices, availability and orders

• Catalog prices and availability shown in the portal are live and can change at any time before an order is placed.
• An estimate is your working document for your customer. It is not an order: it does not reserve stock or hold a price.
• Placing an order is an offer to buy. An order is confirmed when we accept it, and an unpaid order expires automatically at the pay-by time shown when you place it.
• Honest mistakes happen. If a listed price, description, or availability is plainly wrong, we may correct it and cancel orders affected by the error, refunding anything you paid on them.
• Pickup times are scheduled during store hours. Either side can ask to move one by contacting the other.

3. What you put in

• Your estimates, customer details, saved terms, templates, and logo remain yours. You give us permission to store, process, and print them - that is how the portal produces your documents.
• You are responsible for what you enter: for its accuracy, and for having your customer's permission to give us their contact details.

4. Share links

The portal can create public links - a shared estimate, an order status page. Anyone holding such a link can open it without signing in; that is the point of them. Share them deliberately, and revoke a shared estimate in the portal when it should no longer be open.

5. Fair use

Use the portal for your business, lawfully. Do not: try to guess or use someone else's sign-in or link tokens; probe, overload, scrape, or interfere with the service; resell or share access outside your business; or enter content that is unlawful or infringes anyone's rights.

6. Our software

The portal's software and design belong to us and our licensors. Using the portal does not transfer any of it to you beyond what these terms allow.

7. The paperwork controls

The portal is a window onto our records. If a portal screen and an issued invoice ever disagree, the invoice and our books are the record of the sale.

8. The service, as it is

We work to keep the portal accurate and available, but we provide it "as is" and "as available": we do not promise it will be uninterrupted or error-free, and we may change or maintain it. To the fullest extent Florida law allows, we disclaim implied warranties about the portal itself. This section is about the software - products you buy keep whatever warranty came with them on their own paperwork, and these terms do not reduce it.

9. Limits on liability

To the fullest extent the law allows: we are not liable for indirect, incidental, or consequential losses (such as lost profits or lost business) arising from the portal, and our total liability for any claim connected to the portal will not exceed the amount you paid on the order the claim is about - or $100 if the claim is not about an order. Nothing in these terms limits liability that the law does not allow to be limited.

10. Ending access

You may stop using the portal at any time and ask us to close your account. We may suspend or close an account that breaks these terms or endangers the service. Invoices and order records survive either way, as business records.

11. Changes to these terms

We may update these terms. The date at the top always tells you the current version, and we will point out material changes in the portal. Using the portal after a change means you accept it.

12. Florida

These terms are governed by the laws of the State of Florida. Any dispute connected to the portal belongs in the state or federal courts for Miami-Dade County, Florida, and you and we each consent to that venue. If part of these terms is found unenforceable, the rest still applies.

13. Reach us

Lead Windows & Doors · 2545 W 80 St Unit #4 Hialeah FL 33016 · (786)3091363 · sales@leadwindoor.com

See also the Privacy Policy - what we collect and why.